Update: Alphabase® is now a healthcare AI SaaS platform. For software services, visit Block360.io
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Meet Your First Superhuman Employee

Sara is the healthcare AI that handles patient inquiries, scheduling, reminders, and follow‑ups across phone, text, and chat.

Built for Dental · Aesthetics · Hair transplant · Physiotherapy · Nutrition

Sara is working for practices like yours

AI Receptionist

0

Patient Engagements

AI Messenger

0

Messages Handled

AI Scheduler

Coming soon

Reminders Sent

AI Follow-up

Coming soon

Follow-ups Completed

Designed for teams across dental, aesthetics, hair transplant, physiotherapy, and nutrition.

Dental
Physiotherapy
Aesthetics
Hair transplant
Nutrition

Everything around the patient communication handled.

From first inquiry to post‑visit check‑in, Sara keeps your team responsive and your day calmer.

Scheduling that just works

Offer the right visit types, handle reschedules, and confirm instantly, day or night.

Fast, consistent answers

Pricing ranges, prep instructions, and policies kept aligned with your playbook.

Phone + text, covered

One place for calls and messages, with smooth handoffs when a human should step in.

Intake + follow‑ups

Collect key details before the visit and send the right after‑care or plan reminders.

Coachable by your team

Refine responses in minutes. Sara adapts without losing consistency.

Visibility and guardrails

Permissions, audit trails, and escalation rules so you stay in control.

Aesthetics

Aesthetics, built-in. On brand from the first chat.

  • Speaks your treatment menu fluently (Botox/Dysport/fillers, skin treatments) with clear, confident explanations in your tone.
  • Turns curiosity into consults: qualifies intent, captures goals, and books + follows up without handoffs.
  • Keeps every answer aligned with your pricing, policies, contraindication boundaries, and availability (when connected).
Aesthetics
Dental

Dental-first. Calm answers, smarter scheduling.

  • Reassures patients post-visit with empathetic, non-diagnostic guidance for common concerns (pain, swelling, aftercare).
  • Offers the next right appointment using your schedule + patient context (when connected) for checkups and urgent slots.
  • Escalates what matters: flags red-flag symptoms and routes to your team with the conversation summary captured.
Dental
Hair Transplant

Hair restoration. From first photo to booked consult.

  • Sets expectations clearly (timelines, phases, outcomes) in your voice, no hype, just clarity.
  • Collects photos + intake details (history, goals, donor/recipient concerns) and books consult / scalp analysis seamlessly.
  • Stays aligned with your workflows: pricing ranges, eligibility steps, and availability (when connected).
Hair Transplant

24/7

responses + scheduling

1

inbox across channels

Coachable

learns your playbooks

Consistent

reminders + follow‑ups

“We’re not playing phone tag anymore. Sara handles the first response, books the right appointment, and keeps follow‑ups consistent.”

Clinic Manager • Multi‑specialty team

Control

Full visibility. Real guardrails.

Automate confidently with clear permissions, reviewable history, and escalation rules that keep your team in charge.

Inbound call · 2 min ago

"I'd like to reschedule my Tuesday cleaning…"

SMS · 8 min ago

Reminder: your Botox appointment is tomorrow at 3 PM.

Booking confirmed · 22 min ago

Dr. Patel: Thurs, 10:00 AM (Hair consult)

See every interaction

Conversation history, bookings, and follow‑ups: captured and easy to review at a glance.

Auto-escalate after 2 retries
Notify team on pricing questions
Block after-hours scheduling
Require approval for cancellations

Guardrails + permissions

Define boundaries by channel and workflow, and route exceptions to a human, automatically.

Pricing exception

Sara suggested a waived deposit

Needs review

Sensitive reply

Insurance coverage question

ApproveHold

Refund request

$250 • Past cancellation window

Escalated

Review before it goes out

Approval queues for sensitive replies and refunds, always with context attached.

1

Patient asks about insurance

Detected: sensitive topic

2

Sara flags for human review

Context + transcript attached

3

Team member takes over

Smooth handoff, no repeated questions

Privacy-minded workflows

Built to handle sensitive information with care and predictable handoffs to your team.